Need Answers To Only Houston Tickets Frequently Asked Questions?
If you have inquiries about Only Houston Tickets or our ticket procedures, first look at our FAQ. If you have other issues not addressed on this page, just call our customer service . Phone 713-357-6271 or fill out our support form.
After someone gets a ticket from a venue’s ticket office -- known as the primary ticket seller -- they have the choice to sell that seat to another buyer. Dealers in the secondary market may involve firms, box office promoters, licensed ticket sellers, and people like you. Only Houston Tickets gets its tickets from a popular ticket marketplace, and then filters tickets to only Houston and surrounding areas so you can quickly see the top seats in your city.
Since the secondary ticket marketplace runs on a price per demand model, you may find that prices fluctuate as you get closer to the event. It’s not rare to find tickets priced at under box office costs. You can also find in-demand seats for shows that are sold out that might cost more than the box office purchase price. The trick to the secondary marketplace is to come back over time to find who’s playing in Houston.
Depending on the seller and event, you could collect your tickets in one of six ways:
E-mail: A ticket code will be emailed to you before the event, and you may print your physical ticket. These e-tickets might have to be obtained with My Ticket Tracker.
Mailed: The seller will send the paper stubs through Federal Express. Tickets are pledged to get to you before start time, and you’ll have a FedEx tracking id once they ship.
Will Call: Tickets will be waiting in the event’s will call or box office area.
Location Pick-up: Tickets will need to be picked up at a close location (not more than 30 minutes away from the venue).
Paperless: The seller will come and meet you at the venue and walk you to the will call area.
Flash: The seller will mail you a gift card that you will show at the venue front gate. It will have the complete sale information and will give a viable receipt.
You can choose a different shipping address -- including P.O. boxes -- for completed orders placed via Only Houston Tickets. However, on sales over $750, the ticket seller may reject to ship to a different place other than the billing address. Additionally, sellers may want a signed authorization from the customer if they need verification that the shipping address is valid.
Instant tickets are generally available to download and print after you submit the order. Please allow for processing time, which might take up to one business day. You will receive a confirmation email detailing how to access your instant tickets.
To make sure you have an amazing time in Houston, your tickets come with a 100% Money Back Guarantee if:
The seller never ships your purchased tickets
Your tickets arrive after the event commences
The purchased tickets are deemed unacceptable by the venue. (Demonstrable proof must be produced by the venue in written letter format.)
The event was canceled and not rescheduled. (Shipping costs not included in your refund.)
Tickets on Only Houston Tickets are generally first-come, first-served. If another customer finishes their purchase before you, your order will be canceled mid-purchase. In that case, you will have to go back to that event and attempt to buy a new seat.
Most sellers own several groups of tickets and are able to satisfy parties more successfully if they leave off the seating numbers on their listings. Instead, you'll get the rows and sections to choose from. Your full party will be next to each other, unless expressly noted.
Because this is a resale site, the ticket will show the first buyer’s name rather than yours. Nevertheless, you will still get into the event, as it's the bar code that's necessary for entry.
To prevent ticketing scams, the majority of tickets are unique items. As such, if your tickets are ruined, lost, or stolen you can reach out to the seller to inquire if they can replace lost tickets. However, sales cannot be refunded.
In the case that an event is totally canceled, you qualify for a complete reimbursement (shipping not refundable). If the event gets postponed and set for another time, your tickets will carry over to the new day.